In Victoria, the requirements for end-of-lease cleaning, often referred to as “bond cleaning,” depend on the specifics of your rental agreement and the condition of the property at the start of your tenancy.


🧼 What Are Your Legal Cleaning Obligations?

Under the Residential Tenancies Act 1997, tenants are required to leave the property in a “reasonably clean” condition upon vacating. This standard considers the property’s condition at the beginning of the tenancy and allows for fair wear and tear. Importantly, unless your rental agreement specifies otherwise, you are not obligated to hire professional cleaners or steam clean carpets.

For rental agreements signed on or after 29 March 2021, a clause may require professional cleaning only if:(Consumer Affairs Victoria)

  • The property was professionally cleaned immediately before your tenancy began, and
  • You were informed of this requirement at the start of your lease.(Tenants Victoria)

Even in such cases, the property only needs to be returned to its original condition, accounting for normal use. Read your exit instructions properly. You may realise that sometimes only the carpet is required to be professionally cleaned, which can save you hundreds of dollars. You can book carpet steam cleaning with us.


🧾 Can Landlords Demand Professional Cleaning?

Landlords or agents cannot enforce professional cleaning unless it’s stipulated in your lease under the conditions mentioned above. Even if your lease includes a clause mandating professional cleaning, it is only enforceable if the property was professionally cleaned before your tenancy and you were notified accordingly. If these conditions aren’t met, such clauses are not legally binding.


🧹 DIY Cleaning vs. Hiring Professionals

While you’re not legally required to hire professional cleaners, ensuring the property is thoroughly cleaned can help in getting your bond back without disputes. If you choose to clean the property yourself, focus on:

  • Cleaning all rooms, including kitchens and bathrooms.
  • Removing all personal belongings and rubbish.
  • Ensuring appliances and fixtures are clean and in working order.

Hiring professional cleaners can provide peace of mind, as they are experienced in meeting end-of-lease cleaning standards and often offer guarantees.


🛡️ Protecting Your Bond

To safeguard your bond:

  • Condition Reports: Complete and retain copies of the condition report at the start and end of your tenancy.
  • Photographic Evidence: Take dated photos of the property’s condition when moving in and out.
  • Receipts: Keep receipts for any professional cleaning services or repairs.
  • Communication: Maintain written communication with your landlord or agent regarding any cleaning or repairs.

If a dispute arises over the bond, and an agreement can’t be reached, either party can apply to the Victorian Civil and Administrative Tribunal (VCAT) for a resolution.


✅ Final Thoughts

In summary, while you’re not automatically required to hire professional cleaners when moving out, ensuring the property is left in a reasonably clean condition is essential. Understanding your lease terms and the property’s initial condition will guide your cleaning obligations. When in doubt, consulting resources like Tenants Victoria can provide clarity and support.

We hope that this article leads you in the right direction when it comes to your end of lease requirements. If you do require professional cleaning, consider reserving your spot with us as they are limited.


Professional end-of-lease cleaning in Melbourne. We help renters get their full bond back with high-quality, agent-approved cleans. 100% Bond-Back Guarantee. Fully insured & reliable.

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