If you cannot find an answer to your question, please feel free to contact us.
Answers to Your Questions
How much does bond cleaning cost?
The cost depends on factors such as the number of bedrooms, bathrooms, and any additional requirements. You can obtain an instant, hassle-free quote through our online system. Please note that our quotes are based on unfurnished properties in decent condition.
Are there any hidden fees?
No, our pricing is transparent with no hidden charges. What you see is what you pay.
How do I book a cleaning service?
You can book our services online through the booking system. Simply get an instant quote, select a date that suits you, and we’ll confirm the details promptly.
What does your bond cleaning service include?
Our comprehensive bond cleaning covers general areas, kitchen, bathroom, and floors. This includes tasks like cobweb removal, dusting, cleaning light switches, power points, window sills, surfaces, mirrors, doors, and more.
Do you offer additional services?
Yes, we offer additional services such as carpet steam cleaning and balcony cleaning. These can be added to your booking as needed.
What is excluded from the bond cleaning service?
Our bond cleaning service does not include rubbish removal (though we can place rubbish in streetside bins if available), outdoor cleaning (except for optional window cleaning within reach), and garage cleaning unless specifically booked.
Do you offer a bond back guarantee?
Yes, we offer a 100% bond back guarantee. If your property doesn’t pass the final inspection due to our cleaning, we’ll return and fix the issue at no extra cost to you.
What does the bond back guarantee cover?
Our guarantee ensures that if any part of our cleaning doesn’t meet the required standards, we’ll come back and rectify the problem free of charge. Please note that the guarantee applies to areas covered in our cleaning checklist and does not cover issues outside our control.
How far in advance should I book?
We recommend booking as early as possible to secure your preferred date and time. This ensures we can accommodate your schedule effectively.
Do you offer services on weekends?
Our standard operating hours are Monday to Friday, 9:00 AM to 5:00 PM. For weekend availability, please contact us directly to discuss your requirements.
What payment methods do you accept?
We accept all major credit cards. Please contact us to discuss other available options.
Do you offer any discounts?
Yes, we offer a 10% discount on monthly and rental bond cleaning services for seniors.